Complaint #016: Certification Complaint
Petrobras Abastecimento
Details of Facility:
-Petrobras – Area de Negocio de Abastecimento
-Scope: Planning, logistics, shale mining and processing,
refining, marketing and commercialization of oil, oil products,
and oxygenates, petrochemical and refining companies stockholding
management and downstream new businesses
-Brazil
-Certified: December 22, 2005
-Certification Body: Bureau Veritas
| Details of Complaint: |
Element of SA8000 Standard: |
| Insufficient worker representation |
Management Systems 9.4 |
Failure to inform employees of risks and hazards |
Health and Safety 3.1 |
| Insufficient management system |
Management Systems 9.1 |
| Failure to disclose the presence of toxic agents and
occurrences of occupational accidents |
Health and Safety 3.4 |
| Excessive overtime hours |
Working Hours 7.1 |
| Lack of clean facilities and drinking water |
Health and Safety 3.5 |
Actions Taken:
April 17, 2006: BV received a complaint from the
management of AEPETRO (Association of the Employees of Petrobrás).
The complaint said there were flaws in the SA8000 certification
process for Petrobras Abastecimento and alleged that Petrobras
does not act in the interest of its stakeholders.
May 25, 2006: The complaint was formally received by SAI
from AEPETRO and SAI acknowledged its receipt on May 26, 2006.
The complaint detailed alleged violations of several elements
of the SA8000 and referred to a lack of compliance with national
law, ILO conventions, and Petrobras' own CSR code.
Since that time, SAI has been in consultation with the certifier
and complainant. The investigation is ongoing – the
complaint is not yet resolved.
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